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Complete Windows Recovery using TBMR

Restoring a complete Windows system is made easier with TBMR which provides a bootable image (akin to an Ubuntu installer ISO) that is able to recover whole systems from the TSM backup server.

To be able to perform a restoration in the future with the help of TBMR, a utility has to be installed and set up on the system while the system is functional. In other words, you need TBMR installed and configured before data has been compromised and a disaster recovery is needed.

This document will describe how to install and set up TBMR on Windows. Linux is supported as well, and can be set up in an equivalent way to how it is done on Windows. However, that will not be described here.


  • The client machine must be running Windows.
  • The TSM Backup-Archive client (dsmc) must be installed and configured to perform a full incremental system backup. See the Quickstart Guide for information about how to do this.
  • A license for TBMR. As a customer, you have access to our site license. Please contact support to receive a copy.


We will describe step by step how to install the TBMR utility on Windows client systems to make them recoverable using TBMR.


These steps must be taken before data has been compromised!

  1. Run SetupTBMRSuite.exe and select which components to install.

    1. If you have not generated a CRISP Recovery ISO before, select all options except for "CRISP WinPE5 Recovery Environment Fileset".
    2. If you have generated a CRISP Recovery ISO before, select only "Cristie TBMR" (the first option).

    And proceed.


    To install TBMR + CRISP automatically; you can run the following command using the Command Prompt with administrative privileges:

    SetupTBMRSuite.exe /passive /log ./tbmr.log /norestart
    This allows for automatic deployment without user interaction.

    If you are not interested in using the machine for ISO creation, you can install TBMR without CRISP the same way using SetupTBMR.exe instead.

    SetupTBMR.exe /passive /log ./tbmr.log /norestart

  2. Make sure to configure the license key using the Command Prompt with administrative privileges:

    rd  c:\ProgramData\Cristie\Licensing /s /q
    "c:\Program Files\Cristie\TBMR\licmgr.exe" /p tbmr /cid [CONTRACT-ID] /act [ACTIVATION-CODE]
    Replace [CONTRACT-ID] and [ACTIVATION-CODE] with the proper values.

  3. In C:\Program Files\Tivoli\TSM\baclient\dsm.opt add the following line:
    PRESCHEDULECMD '"C:\Program Files\Cristie\TBMR\TBMRcfg.exe"'
    This option will run TBMRcfg.exe before every scheduled event, such as incremental backups. It will regenerate an important folder called C:\TBMRCFG.
  4. The special folder created by TBMR called C:\TBMRCFG contains information about the OS, dsmc configurations and the hardware it is running on. It is important that it is available in the backup during a disaster recovery, so make sure to back up the system one more time to ensure that C:\TBMRCFG is included.

Creating the Recovery ISO

We need a Recovery ISO that can be used to actually recover a complete system from the TSM backup server. This ISO can be generated once using the Cristie Recovery ISO Producer (CRISP) tool, and then reused for future recoveries. The reason why it is not downloadable through Safespring and has to be generated by you is due to licensing restrictions.


  1. Install Microsoft Windows Assessment and Deployment Kit (WADK). The correct version (2004) can be downloaded from Microsoft Download Center. Make sure to install the following feature:
    • Deployment Tools
  2. Install the Microsoft Windows PE add-on as well. Make sure to install the following feature:
    • Windows Preinstallation Environment (Windows PE)
  3. Open the "Start CRISP" application.
  4. Select "Build WinPE10 recovery ISO/USB media for TBMR".
  5. Select a folder where the log file should be written.
  6. Select a folder where the ISO should be output to.
  7. Hit "Next>" twice.
  8. Check "Select if you wish to include PowerShell in the ISO or bootable USB media".
  9. Check "Select if you wish to include an SSL/TLS certificate file in the ISO or bootable USB media." Download SafeSpring's root CA certificate, and browse to the SafeDC-Net-Root-CA.pem file.
  10. Hit "Next>" and wait until the ISO has been built.

Once you have the ISO, you can optionally burn it to a USB drive if needed. You should now be ready to use the ISO to perform full recoveries of backed-up Windows machines that have had TBMR set up.

System Recovery

  1. Boot the Recovery ISO. If it was booted successfully, you should see several buttons including "Recover System", "Tools", etc.
  2. Click on "Recover System".
  3. Optionally, you can select a location to save logs to. This can be useful for debugging potential errors. If you have a USB stick, or a volume connected to the node, you can save the logs there.
  4. Hit "Next >" three times.
  5. Fill in the following fields:

    • Server Name/IP Address:
    • Port: 1600
    • Node Name: [Name of the Node to recover from]
    • Password: [Node password, can be found in Cloutility]
    • (Optional) Point-in-time (PIT) restore: [which point in time to restore from] When not setting this option, TBMR will restore from the latest backup.
    • Next, you will be asked to specify the volume layout. A proposed one will initially be provided to you, but you should definitely make sure that it looks like the way you want it. Cloutility Dashboard On the left-hand side you can see the current volumes. On the right, you have the proposed layout. An exclamation mark (!) means that the object will be formatted/partitioned. If it is blank where the (!) should be, then it means the object will be ignored. Right-click the disks and partitions to specify the desired layout.
  6. Hit "Next >". Select the drive(s) to restore.

  7. Hit "Next >". Optionally, set network settings and machine host name.
  8. Hit "Next >". Optionally, specify the location of additional network or storage drivers. If any additional drivers are needed, they can be provided using a USB stick or a virtual volume, for example.
  9. Hit "Finish" and wait for the system to be recovered. Restoration in progress
  10. Once done, boot into the recovered drive. You should see a carbon-copy of the backed-up system.